Helpdesk, devices, users, email, backups, security and vendors handled for a flat monthly fee. Emergency response when something is on fire. Audits that tell you the truth about where your technology stands.
Password resets, printer drivers, the email that stopped syncing. Every one lands on the person whose hour is worth the most in the building.
Which laptop has the accounting software? Who has admin on the domain? When did the backup last actually restore? Nobody knows until the day it matters.
The internet provider blames the firewall, the software vendor blames the network. You pay everyone and nothing gets fixed.
We inventory every device, user, account and vendor, document it, then run it: monitoring, patching, backups, onboarding and offboarding, and the helpdesk your team actually uses. When a vendor is involved, we manage the vendor.
Book a strategy callDevices, users, licenses, backups, access and risks inventoried and documented in the first 30 days.
Patching, endpoint protection, backups and access policies applied to every machine and account.
A helpdesk with response targets, plus onboarding and offboarding done right every time.
A monthly summary of tickets, risks closed and what to plan for next quarter.
Prices are US starting points. Final pricing is confirmed after discovery, scope definition and third-party cost assessment. Hosting, usage, subscriptions, licenses and hardware are billed separately.
Book a strategy callPlans are sized by the number of people we support, with a sensible device count per person. Growing past the tier moves you to the next plan, never a surprise invoice.
Either. Many clients keep a hardware vendor and move helpdesk, security and management to us. We document everything so the hand-over is clean.
Managed IT keeps what you have running. The Virtual IT Department adds strategy, projects, development hours and a fractional CTO on top, for companies that want technology to move the business forward, not just stay up.
A senior engineer runs discovery on every project. That is why the work holds up, and why we open only a few new engagements each month.
Tell us what is slow, manual or broken. You get a straight read on what to fix first and what it costs, no 40-slide deck.
Avalanche